Floor Manager

About the role

As a Floor Manager at JD Sports you will be the driving force behind an exceptional in‑store experience. You will oversee daily shop‑floor operations, lead a motivated team and ensure every customer leaves feeling valued. This role blends hands‑on leadership with commercial awareness in a fast‑paced retail environment.

Key responsibilities

• Support and coordinate daily shop‑floor activities to maintain smooth operations.
• Lead by example on the sales floor, setting high standards for service and presentation.
• Motivate and develop team members, fostering a confident and engaged workforce.
• Maintain store visual standards, ensuring the environment is clean, organized and reflects JD’s brand.
• Drive sales performance and customer engagement through proactive selling techniques.
• Collaborate closely with the wider management team to achieve store targets.

Required profile

• Confident, hands‑on leader with the ability to inspire a team.
• Strong commercial awareness and a passion for delivering great customer service.
• Excellent organisational skills and the ability to work in a fast‑paced environment.
• Positive energy and a proactive attitude towards problem‑solving.

Required skills