Floor Manager – Nettle Rooftop Restaurant

About the role

The Floor Manager leads the service floor at Nettle, a new rooftop restaurant in Covent Garden, ensuring a smooth, efficient and high‑quality guest experience. This hands‑on role acts as the operational lead during service, managing flow, supporting the team and maintaining standards while collaborating closely with the Restaurant and General Managers.

Key responsibilities

• Take full ownership of the floor during service, ensuring smooth and efficient operations.
• Lead, direct and motivate the service team, managing pace, priorities and service flow.
• Be visible on the floor, engage with guests and provide real‑time support to staff.
• Ensure all service areas are ready and maintained throughout each shift.
• Work with management to drive performance, uphold standards and improve the guest experience.

Required profile

• Proven experience in restaurant floor management or a similar supervisory role.
• Strong leadership and communication skills with the ability to work under pressure.
• Commitment to delivering consistent, high‑quality service.
• Flexibility to work full‑time onsite in a fast‑paced environment.

Required skills

What we offer

• Competitive salary £38,000‑£40,000 per year plus Tronc.
• Healthcare, wellbeing support and life assurance.
• 23 days annual leave plus bank holidays.
• Meals on duty and other employee benefits.