Freight Forwarder – Customs Clearance Specialist

About the role

We are seeking a dynamic Freight Forwarder to join our family‑owned business in Eastleigh. The successful candidate will focus on customs clearance, ensuring shipments are processed accurately and in line with regulations while delivering excellent customer service.

Key responsibilities

• Prepare and submit import customs entries accurately and on time.
• Handle all customs clearance documentation and maintain compliance with relevant regulations.
• Coordinate import and export shipments, including Full Container Load (FCL) and Less than Container Load (LCL) movements.
• Liaise with customers, hauliers, shipping lines and customs authorities.
• Maintain accurate records and meet required documentation deadlines.

Required profile

• Extensive customs clearance experience within a freight forwarding environment.
• Proven track record of completing import customs entries.
• Strong organisational skills and meticulous attention to detail.
• Excellent communication and teamwork abilities.

Required skills

• Experience with customs software, preferably ASM.
• Working knowledge of CNS Destin8.

What we offer

• Competitive salary £29,000‑£35,000 per year, dependent on experience.
• Permanent, full‑time role with Monday‑Friday hours (9:00‑17:30).
• Supportive, friendly environment in a long‑established family business.
• Long‑term career stability and opportunities for professional growth.