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This job expired on 30/09/2026. It no longer accepts applications.
French Customer Service Representative
Euro London · Lincoln
Job description
About the role
Join a growing international manufacturing company as a French Customer Service Representative based in Lincoln. You will work on‑site Monday to Friday, supporting French‑speaking clients and collaborating with a dynamic team to ensure high‑quality service.
Key responsibilities
- Answer incoming telephone calls and respond to email enquiries in French and English.
- Resolve customer queries or route them to the appropriate department promptly.
- Prepare and process quotations, orders, and invoices accurately.
- Maintain and update the CRM system with product, pricing, and customer information.
- Coordinate collections and deliveries with transport partners for the French market.
- Assist with scheduling engineer and regional manager visits.
- Handle returns, repairs, and follow‑up activities, including upselling and cross‑selling.
Required profile
- Fluent in French and English at C1 level.
- Previous experience in a B2B customer service or call‑centre environment.
- Strong attention to detail and ability to work independently.
- Own a car, as the site is not reachable by public transport.
- Right to work in the UK.
Required skills
- Proficiency with CRM systems.
What we offer
- Competitive salary of £27,000 per annum.
- Full‑time permanent contract with benefits.
- Opportunity to develop within a thriving international team.
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Euro London
Lincoln