French Speaking Airport/Hotel Representative

About the role

We are seeking a dynamic, creative individual to join our FIT Operations Department as a French‑speaking Airport/Hotel Representative. You will be the first point of contact for French‑speaking guests arriving in Malta, ensuring a smooth and memorable experience from the moment they land.

Key responsibilities

• Prepare welcome envelopes and welcome kits for arriving clients.
• Meet and greet clients at the airport and escort them to their hotels.
• Conduct information meetings in hotels to brief guests on services and local attractions.
• Promote and sell excursions, car‑hire, and other ancillary services.
• Assist guests throughout their stay, addressing any issues or special requests.
• Handle flight‑related matters for the company or its subsidiaries when required.
• Perform any additional duties assigned by supervisors.

Required profile

• Fluent written and spoken French and English; additional languages are a plus.
• Computer literate with basic office software proficiency.
• Valid driver’s licence.
• Strong interpersonal skills and a customer‑focused attitude.

Required skills

What we offer

• Opportunity to work in a vibrant tourism environment.
• Hands‑on experience with guest services, sales, and operations.
• Collaborative team atmosphere within a growing company.