Front of House Administrator

About the role

We are seeking a friendly and organised Front of House Administrator to be the first point of contact for clients, visitors and colleagues at our Guildford estate agency. You will create a welcoming atmosphere while supporting a busy lettings team with administrative tasks.

Key responsibilities

• Greet and assist prospective tenants, landlords, contractors and visitors.
• Manage incoming calls, emails and deliveries.
• Maintain office window displays and keep the reception area tidy.
• Support lettings progression by chasing client paperwork and handling Land Registry documents.
• Provide general administrative assistance to the wider office.

Required profile

• Previous experience in front‑of‑house, reception, customer service or administration.
• Excellent written and verbal communication skills.
• Professional telephone manner and confident demeanor.
• Strong organisational and time‑management abilities.
• Positive, proactive and team‑focused attitude.

Required skills

• Microsoft Office proficiency.

What we offer

• Salary between £30,000 and £32,000 per year.
• Pension, healthcare, discounted gym membership and life assurance.
• Monday‑to‑Friday, 9:00 am‑6:00 pm office‑based role.
• Opportunity to work in a successful, friendly and professional team.