Front of House AV Technician – London

About the role

This permanent, full‑time position is based in the main reception area of a leading international law firm in London. You will be the go‑to expert for all audio‑visual (AV) support, ensuring meetings and events run smoothly for both in‑person and hybrid participants.

Key responsibilities

• Provide high‑quality, client‑facing AV support across the London office.
• Set up and support in‑person and hybrid meetings and events.
• Act as the first point of contact for AV queries and troubleshooting.
• Maintain and support meeting‑room technology, including MTR systems.
• Carry out regular equipment checks and resolve faults proactively.
• Coordinate repairs and maintenance with external AV suppliers.
• Ensure all meeting spaces are presentation‑ready at all times.
• Support installations and upgrades of AV equipment.
• Collaborate with internal teams to improve AV services.
• Maintain accurate records of equipment and maintenance activity.
• Provide AV guidance and training to Front of House teams.

Required profile

• Strong experience with AV systems and meeting‑room technology.
• Confident supporting Microsoft Teams, Zoom, Webex and Google Meet.
• Solid troubleshooting skills with a proactive approach.
• Basic networking knowledge (IP, MAC, DNS, connectivity).
• Excellent communication skills, both in person and via email.
• Experience in a client‑facing or customer‑focused role.
• Well‑organised with strong attention to detail.
• Positive, adaptable and able to work independently or as part of a team.

Required skills

• AV systems
• Microsoft Teams
• Zoom
• Webex
• Google Meet
• MTR systems
• Basic networking (IP, MAC, DNS)
• Microsoft 365

What we offer

• 35‑hour working week with rotating shifts between 7:30 am and 6:00 pm.
• Opportunity to work in a prestigious, international law firm.
• Exposure to modern AV technologies and systems.
• Training and development opportunities.