Front of House Coordinator (Permanent) – Gosforth

About the role

Join our client as the welcoming face of a busy property in Gosforth. You will be responsible for delivering first‑class customer service to building guests and supporting the smooth operation of the site.

Key responsibilities

• Act as the first point of contact for all visitors, providing a warm welcome and professional assistance.
• Manage visitor access, issue passes and ensure security protocols are followed.
• Handle mail and deliveries, notifying occupants and assisting with receipt.
• Support tenant liaison, health‑and‑safety compliance and facilities coordination.
• Organise ESG‑focused events and promote occupier engagement activities.
• Maintain common areas through regular inspections and coordinate cleaning services.
• Assist with meeting‑room bookings and related administrative tasks.
• Provide flexible cover for colleagues when required.

Required profile

• Minimum 2 years experience in reception, front‑of‑house or customer‑service roles.
• Basic understanding of the property‑management sector.
• Strong independent work ethic with an accountable attitude.
• Confident, outgoing personality and professional demeanour.
• Excellent communication skills, tact and discretion.

Required skills

• Microsoft Office
• Outlook
• Instagram
• LinkedIn
• Facebook

What we offer

• Competitive salary of £28,300 per year.
• Free onsite parking and excellent public‑transport links.
• Full‑time schedule: 08:00‑16:30, Monday‑Friday.
• Opportunity to work in a dynamic, customer‑focused environment.