Front of House Team Member

About the role

Join the Front of House team at The Ambleside Inn, a celebrated pub set in the heart of the Lake District. As the first smile guests see, you will create a warm, memorable experience from arrival to departure.

Key responsibilities

• Greet and welcome guests with a friendly attitude.
• Take food and drink orders accurately and efficiently.
• Serve dishes and beverages, ensuring high standards of presentation.
• Recommend drinks from the selection and answer guest queries.
• Maintain a clean and inviting front‑of‑house environment.

Required profile

• Positive attitude and strong attentiveness to guest needs.
• Passion for hospitality and customer service.
• Ability to thrive in a fast‑paced, team‑oriented environment.
• Commitment to delivering exceptional guest experiences.

Required skills

What we offer

• Extra paid holiday on your birthday.
• Lead‑Inn development programme for career growth.
• Paid breaks during shifts.
• 50% discount on food at any Inn.
• Stay for £1 during Jan‑Mar and 1/3 off room bookings year‑round.
• £50 credit for same‑day bookings.
• 15% discount on bed & breakfast for loved ones.
• 24/7 confidential Employee Assistance Programme.
• Tronc system for tips.
• Give‑Inn back scheme supporting community projects.
• Recognition as Best Pub Employer at the Publican Awards.