Full‑Time Receptionist – 40 hrs/week

About the role

We are looking for a friendly and professional Receptionist to join Dalata Hotel Group’s front‑desk team on a full‑time basis. You will be the first point of contact for guests, ensuring a warm welcome and smooth check‑in experience.

Key responsibilities

• Greet and welcome guests as they arrive at the hotel.
• Register guests, process payments and manage reservations.
• Provide information about hotel facilities, local attractions and answer guest inquiries.
• Maintain security of room keys and update guest information in the property management system.
• Handle guest requests and resolve issues calmly under pressure.

Required profile

• Excellent customer service orientation.
• Ability to work independently and take initiative.
• Strong communication skills and composure in a fast‑paced environment.
• Experience in a 3‑ or 4‑star hotel is desirable but not essential.

Required skills

• Proficiency in using computer systems for reservations and guest data entry.

What we offer

• Free employee meals while on duty and discounts on food & beverage across all properties.
• Employee room rates and friends & family discounts.
• Extra annual leave days, pension scheme and employee assistance programme.
• Access to Dalata Academy for training, mentorship and career development.
• Team‑building activities, charity events and a supportive, inclusive workplace.