General Manager – Residential Development (Temp to Perm)

About the role

We are looking for an experienced General Manager to lead the day‑to‑day operations of a large premium residential development in South Kensington (SW7). This temp‑to‑perm, full‑time position offers the chance to shape service standards and operational excellence for a high‑profile community.

Key responsibilities

• Oversee all on‑site operations, ensuring smooth management of the development.
• Serve as the primary point of contact for residents, delivering a high‑touch, service‑led experience.
• Manage on‑site teams including concierge, maintenance, housekeeping, and security.
• Ensure health & safety compliance, statutory obligations, and risk management.
• Control operational budgets, service charge expenditure, and supplier contracts.
• Build strong relationships with residents, leaseholders, contractors, and other stakeholders.
• Handle escalated resident issues and drive continuous improvement in service delivery.
• Lead tender and Section 20 processes, securing value for money.

Required profile

• Proven experience as a General Manager, Estate Manager, or Senior Residential Operations Manager.
• Background in high‑end residential, luxury hospitality, or premium property management.
• Strong leadership and people‑management capabilities.
• Excellent understanding of building operations, compliance, and risk management.

Required skills

• Budget management and financial reporting.
• Contractor and supplier management.
• Health & safety and statutory compliance knowledge.

What we offer

• Competitive salary of £70‑80k per year, pro‑rata during the temporary period.
• Opportunity to transition to a permanent senior leadership role.
• Dynamic work environment in a prestigious London location.