Generic Housing Officer – Permanent – Central London

About the role

This permanent position offers a hybrid working model (two days onsite) at the client’s head office near King’s Cross. You will manage a portfolio of around 300 housing units across Bexley, Brent, Haringey, Croydon, Surbiton and parts of Kent, delivering high‑quality service to residents.

Key responsibilities

• Provide professional estate and facilities services to residents across various tenures.
• Conduct estate inspections, grade communal areas and follow up on corrective actions.
• Manage service charges, ensuring value for money and quality of services.
• Chase rent arrears and represent the client in court when necessary.
• Tackle anti‑social behaviour and maintain safe, pleasant communal environments.
• Monitor agents’ contractual compliance and quality of work.
• Oversee financial costs of property management and scrutinise service charges.

Required profile

• Experience in regulated social housing management.
• Good understanding of housing legislation, health and safety, and working with vulnerable people.
• Ability to think independently, solve problems creatively and work collaboratively with residents, agencies and contractors.

Required skills

What we offer

• Salary of £42,000 per annum.
• Hybrid working (2 days onsite, 3 days remote).
• Opportunity to work within a small, improving housing client.