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This job expired on 27/09/2026. It no longer accepts applications.
German Speaking Customer Service Representative
Euro London · Bury St Edmunds
Job description
About the role
This position joins a global UK‑based client as a German‑speaking member of their Customer Service team. You will support the German market, providing technical assistance and order management for manufacturing and engineering products.
Key responsibilities
- Answer incoming phone calls and emails from German‑speaking customers regarding order entry, tracking and stock levels.
- Process purchase order requests, quotations and provide technical advice on products.
- Maintain up‑to‑date technical knowledge of the product range.
- Ensure a proactive, customer‑first approach for the German market.
Required profile
- Native‑level German speaker with fluent English.
- Experience in a high‑level technical customer service environment, preferably within manufacturing or engineering.
- Full right to work in the UK without sponsorship.
- Strong communication and problem‑solving abilities.
Required skills
- MS Office
- ERP systems
- Process improvement
What we offer
- Competitive annual salary, dependent on experience.
- Early finish at 12:30 pm on Fridays.
- Excellent opportunities for growth and development.
- Direct impact on a growing international business.
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Euro London
Bury St Edmunds