Global Operations & Maintenance Engineering Lead – Senior Vice President

About the role

Citi is seeking a senior executive to lead its Global Operations & Maintenance (O&M) engineering function. Reporting at senior‑vice‑president level, you will own the design, maintenance and modernization of O&M procedures for critical facilities worldwide.

Key responsibilities

• Design, maintain and evolve global O&M standards for MEP and fire‑protection systems across Citi’s critical facilities portfolio.
• Own the asset information in Citi’s Computerized Maintenance Management System (CMMS), ensuring data completeness, accuracy and availability.
• Drive digitisation of building‑operation outputs from the IFM supplier to enable data‑driven insights and AI‑powered improvements.
• Lead audit responses for internal and external regulators, establishing a robust risk‑management framework and applying lessons learned from incidents.
• Manage a team of engineers and specialists, including budgeting, performance evaluation, hiring and disciplinary actions.

Required profile

• Extensive experience in facilities engineering, MEP and fire‑protection systems within large, complex organisations.
• Proven ability to lead senior‑level stakeholders and influence cross‑functional teams.
• Strong commercial awareness and understanding of how technical decisions impact business outcomes.
• Experience with audit, risk and compliance processes in a global setting.

Required skills

• CMMS (Computerized Maintenance Management System) expertise
• MEP systems knowledge
• Fire‑protection systems expertise
• AI‑enabled data analytics for facilities management