Group AV Operations Manager

About the role

As Group AV Operations Manager you will partner with senior leadership, account managers and department heads to optimise operational planning, resource management and delivery across audio‑visual, exhibition, LED and studio projects. You will ensure that teams, freelancers, suppliers and facilities are coordinated effectively, supporting smooth project execution and business growth.

Key responsibilities

• Coordinate freelance and permanent resources across AV, exhibition, LED and studio teams, building a reliable network of professionals.
• Forecast resource needs, manage bookings, onboarding and compliance processes.
• Develop and improve operational workflows, scheduling, logistics and equipment allocation.
• Enhance visibility of project timelines and resource availability.
• Work with warehouse and studio teams to keep facilities and equipment project‑ready, overseeing transport, storage and movement across locations.
• Foster strong relationships across departments, suppliers and freelancers, promoting clear communication and continuous improvement.
• Capture project feedback, create operational checklists and best‑practice guides, and ensure health and safety standards are upheld.

Required profile

• Previous experience in operations management within AV, live events, exhibitions, production or a related industry.
• Excellent organisational and planning abilities, with a track record of coordinating multiple projects and resources simultaneously.
• Strong communication and relationship‑building skills.
• Proactive, solutions‑focused attitude.
• Confidence using operational systems, scheduling software and project‑management tools.
• Knowledge of health and safety best practices in production environments.

Required skills