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This job expired on 29/09/2026. It no longer accepts applications.
Guest Services Assistant – VIP Support for 2-Day Event
Reed · Ashford
Job description
About the role
We are seeking a confident and professional Guest Services Assistant to support a two‑day VIP event in Ashford. As the face of the event you will welcome attendees, scan tickets and ensure a first‑class experience for all guests, especially VIPs, while working closely with the event team to deliver a seamless experience.
Key responsibilities
- Greet guests and provide a warm, professional welcome.
- Scan tickets and manage entry points efficiently.
- Assist attendees with directions, event information and any special requests.
- Support VIP guests, ensuring a high standard of personalised service.
- Resolve basic queries on the spot and escalate issues when required.
- Collaborate with the event team to maintain smooth operations throughout the event.
Required profile
- Excellent communication and customer service skills.
- Friendly, approachable and professional manner.
- Experience in hospitality, events, retail or other customer‑facing roles.
- Ability to stay calm and organised in a busy environment.
- Reliability, a positive attitude and willingness to work as part of a team.
Required skills
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Reed
Ashford