Head Housekeeper – 12‑Month Fixed‑Term, £32k

About the role

We are seeking an experienced Head Housekeeper to lead the housekeeping operations at a busy hotel site in Portsmouth on a 12‑month fixed‑term contract. You will own the cleanliness standards, team performance, and compliance, contributing to an exceptional guest experience.

Key responsibilities

• Lead, manage and inspire the housekeeping team to meet high service standards.
• Build and maintain strong relationships with hotel management and staff.
• Conduct regular room and floor inspections to ensure consistent quality.
• Monitor site budgets and contribute to cost‑efficiency.
• Report weekly performance updates to the Operations Manager.
• Oversee recruitment, training and development of the on‑site team.
• Ensure full compliance with health, safety and company policies.
• Promote professionalism, reliability and a positive team culture.

Required profile

• Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
• Strong leadership skills with a track record of developing and motivating teams.
• Excellent written and verbal communication abilities.
• Confidence using IT systems for scheduling, reporting and team management.
• Skilled in delivering training and maintaining health and safety standards.
• Flexible, proactive, approachable with a professional attitude and sense of humour.

Required skills

What we offer

• £32,000 per annum on a 12‑month fixed‑term contract.
• Private medical insurance, including cover for pre‑existing conditions.
• Early wage access.
• 5.6 weeks' holiday (pro‑rated).
• Comprehensive training and ongoing development.
• Career progression opportunities.
• Discounts with major retailers.
• Confidential mental health and wellbeing support.
• Workplace pension scheme (eligibility applies).
• Life insurance after qualifying period.