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This job expired on 01/10/2026. It no longer accepts applications.
Head of Knowledge Management
Coaction Recruitment Ltd · Liverpool
Job description
About the role
Our client, a leading UK law firm, is seeking a Head of Knowledge Management to establish and develop a modern Knowledge Management function across the firm. This senior role will own a firm‑wide transformation, moving from fragmented practices to a consistent, technology‑enabled approach.
Key responsibilities
- Lead the Knowledge Management strategy from discovery through implementation and adoption, covering legal know‑how, precedents, templates, governance, search and knowledge sharing.
- Collaborate with Partners, Practice Groups, Knowledge Lawyers, IT, Data, AI and Innovation teams to shape how knowledge is captured, maintained, found and reused.
- Deliver Knowledge Management projects and transformation initiatives across the firm.
- Ensure consistent use of knowledge systems, document management and enterprise search tools.
Required profile
- Strong Knowledge Management experience within a law firm or professional services environment.
- Proven experience delivering Knowledge Management projects or transformation.
- Good understanding of legal knowledge, precedents and know‑how.
- Experience working with knowledge systems, document management and/or enterprise search.
- Strong stakeholder and change management skills.
Required skills
- iManage / Insight+
- Metadata management
- Governance of knowledge assets
- Legal Tech and AI familiarity
- Enterprise search and document management tools
What we offer
- Salary £65,000‑£85,000 per annum.
- Bonus and pension scheme.
- 25 days holiday (up to 10 additional days purchasable) plus two wellness days.
- Healthcare, life insurance and income protection.
- Hybrid working with two days on‑site.
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Coaction Recruitment Ltd
Liverpool
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