Head of Maintenance

About the role

An exciting opportunity has arisen for an experienced Head of Maintenance to join a leading London‑based university. You will be responsible for the safe, efficient and compliant operation of maintenance services across a large, complex campus that includes teaching facilities, laboratories, offices and student accommodation.

Key responsibilities

• Lead day‑to‑day delivery of maintenance operations across the campus estate.
• Manage outsourced hard FM contracts, ensuring SLA and KPI performance.
• Oversee reactive and planned maintenance programmes.
• Ensure full compliance with statutory regulations (asbestos, L8, HV/LV, fire systems, electrical testing, etc.).
• Manage maintenance budgets and provide regular financial reporting.
• Monitor contractor performance, conduct audits and approve additional works outside contract scope.
• Maintain asset registers and condition surveys.
• Lead health & safety, risk assessments (RAMS) and safe systems of work.
• Analyse building performance data to improve efficiency and reduce costs.
• Act as a key stakeholder in lifecycle and capital projects.

Required profile

• Extensive experience in hard FM/estate maintenance leadership.
• Proven track record managing outsourced maintenance contracts.
• Strong understanding of statutory compliance and health & safety legislation.
• Experience managing complex or multi‑site estates.
• Demonstrable ability to manage budgets, contractors and performance frameworks.
• Excellent stakeholder management skills in complex environments.

Required skills

• HVAC systems
• Electrical testing and compliance
• Mechanical services
• Hard FM management
• Asset register maintenance

What we offer

• Competitive salary £63,606‑£65,509 per year.
• Excellent benefits package.
• Opportunity to lead a complex university estate and drive operational excellence.