Head of Operations

About the role

As Head of Operations you will take end‑to‑end operational ownership of several production finishing streams. Bluetree Group is a fast‑paced, technology‑led manufacturing environment where you will build, mentor and lead a high‑performing management team to deliver operational excellence across seven key systems: Safety & 5S, Output, Flow, Quality, People, Commerciality and Equipment.

Key responsibilities

• Safety & 5S – maintain healthy safety and 5S standards through regular reviews, audits and a safety‑first culture.
• Output – drive performance against daily, weekly and monthly targets, manage supervisors and plan shift capacity to meet peak demand.
• Flow – establish repeatable processes, monitor work‑through time, remove bottlenecks and ensure correct sequencing of jobs.
• Quality Assurance – embed robust in‑process checks, analyse non‑conformances, root‑cause failures and implement corrective actions.
• People & Leadership – build and develop a high‑performing team, foster accountability, coaching and cross‑training.
• Commerciality – manage operational budgets, reduce cost‑per‑unit through efficiency gains and collaborate with procurement and finance.
• Equipment – promote operator‑led maintenance, ensure machine availability and work with engineering on preventative maintenance.

Required profile

• Operational Leadership – proven track record running high‑volume manufacturing operations.
• Lean Manufacturing – practical experience deploying Lean toolkits such as 5S.
• People Management – demonstrable success in building high‑performing teams and managing change.
• Decisive & Results‑Driven – high energy with a bias for action and delivery under pressure.
• Analytical – uses data to root‑cause operational challenges.
• Collaborative Communicator – able to influence at all levels, from shop‑floor to executive.
• Process Driven – establishes new processes that consistently deliver results.

What we offer

• Health First – market‑leading health cash plan and comprehensive wellbeing support.
• Family Support – enhanced maternity, paternity and adoption packages.
• Rest & Recharge – 22 days annual leave plus a length‑of‑service programme.
• Social – regular team socials, annual Summer and Christmas parties, and long‑service celebrations.
• Financial Wellness – enrolment in company pension scheme.
• Rewards – discounts via Bluetree Rewards, weekend break giveaways and long‑service gifts.
• Career Development – wide range of internal and external training opportunities.
• Fitness – Cycle‑to‑Work scheme and weekly football team.
• Daily Comforts – free fruit, snacks and beverages in a modern canteen.
• Easy Commute – free onsite parking and excellent public‑transport links.