Hearcare Administrator – Audiology Team

About the role

Join the growing Audiology team at Specsavers in Clacton‑on‑Sea as a Hearcare Administrator. You will provide essential administrative support to ensure smooth patient flow and high‑quality customer care in a busy clinic environment.

Key responsibilities

• Check Audiology clinics to maintain efficient patient flow.
• Support the wider Audiology team with a range of administrative tasks.
• Handle customer triage calls and NHS invoicing checks.
• Book appointments, generate reports and conduct outreach to lapsed customers.
• Perform monthly stock take consolidation and data entry.

Required profile

• Highly organised with strong attention to detail.
• Ability to thrive in a fast‑paced, busy environment.
• Confident user of Microsoft Office.
• Comfortable managing and coordinating clinic diaries.
• Excellent communication skills.
• Previous experience in clinic administration or healthcare support is desirable.

Required skills

• Microsoft Office

What we offer

• Salary from £12 per hour.
• Full‑time contract – 39 hours per week.
• 28 days holiday plus an extra day on your birthday.
• Auto‑enrolment in a pension scheme with employer contributions.
• Specsavers Perks portal, WeCare employee support, Headspace subscription.
• Eyecare and hearcare discounts for you and your family.