Hostel Manager – Lead Homelessness Service

About the role

We are seeking an experienced Hostel Manager to lead a busy homelessness service in Haringey. You will oversee daily operations, support a multidisciplinary team, and ensure high‑quality, trauma‑informed care that empowers individuals toward sustainable housing.

Key responsibilities

• Manage the day‑to‑day running of the hostel, ensuring safety, cleanliness and compliance.
• Provide supervision, coaching and wellbeing support to frontline staff.
• Monitor performance metrics and drive continuous improvement initiatives.
• Collaborate with housing, health and voluntary sector partners to facilitate access to essential services.
• Ensure safeguarding procedures and person‑centred practices are consistently applied.
• Develop and maintain strong partnerships with external agencies and community organisations.

Required profile

• Proven experience managing or supervising within homelessness, housing or supported accommodation settings.
• Strong leadership and people‑management capabilities.
• Solid knowledge of homelessness issues, safeguarding and person‑centred practice.
• Excellent communication and partnership‑working skills.
• Passion for delivering high‑quality services that make a real difference.

Required skills

What we offer

• Competitive hourly rate of £29‑£31.
• Opportunity to make a tangible impact on vulnerable lives.
• Supportive, multidisciplinary team environment.