Housekeeping Attendant
Accor · Coventry
Description du poste
About the role
Join a hotel within the Accor network as a Housekeeping Attendant. You will be responsible for maintaining guest rooms and public areas to the highest standards of cleanliness, ensuring a pleasant stay for every guest.
Key responsibilities
- Sweep, mop, vacuum and shampoo floors in guest rooms, corridors, offices and reception areas.
- Dust, polish and clean furniture, fixtures and lighting.
- Wash and sanitise bathrooms, replenish toiletries and towels.
- Mix and safely store cleaning agents according to hotel safety policies.
- Empty waste and sharps bins following proper disposal procedures.
- Monitor stock levels of cleaning supplies, maintain inventory records and liaise with suppliers.
- Coordinate laundry services to minimise guest complaints.
- Report any guest complaints to the Head Housekeeper and ensure rooms are ready within agreed timescales.
- Handle room keys securely and manage lost‑property procedures.
- Follow emergency and safe‑working protocols.
Required profile
- Attention to detail and ability to work efficiently under tight turnover times.
- Capability to manage multiple tasks simultaneously.
- Knowledge of safe handling and mixing of cleaning chemicals.
- Understanding of basic inventory and laundry coordination processes.
- Commitment to health, safety and hygiene standards.
Required skills
- Use of cleaning equipment (vacuum cleaners, floor scrubbers, mops).
- Mixing and safe storage of cleaning agents.
- Inventory management of housekeeping supplies.
- Coordination of laundry services.
What we offer
- Opportunities for development and advancement within a global hotel group.
- Training on responsible hospitality practices.
- A supportive team environment focused on guest satisfaction.
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Accor
Coventry
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