Housing Officer

About the role

Our client is seeking a Housing Officer to join their established housing team in Greenham. Working one day a week from the office and the rest remotely, you will combine office duties with community visits to support tenants and neighbourhood development.

Key responsibilities

• Deliver tenancy, lease‑hold and neighbourhood management services.
• Act as a primary point of contact for customers, providing high‑quality advice and support.
• Build and maintain relationships with local authorities, community groups and partner agencies.
• Support neighbourhood improvement initiatives and shape services based on customer feedback.
• Maintain accurate records and ensure compliance with relevant policies and regulations.

Required profile

• Experience in tenancy, lease‑hold or neighbourhood management.
• Strong communication and problem‑solving abilities.
• Ability to develop positive relationships with customers and stakeholders.
• Good understanding of landlord services and housing management.
• Full UK driving licence and access to a personal vehicle.

Required skills

• Proficiency with digital systems and Microsoft Office.

What we offer

• Hybrid working model – one day per week in the Greenham office.
• Permanent, full‑time contract.
• Salary range £32,000 – £40,000 per annum.
• Opportunity to make a positive impact within local communities.