HR Administration & Customer Service Advisor

About the role

Join Elis UK Limited in Kendal as an HR Administration & Customer Service Advisor. You will support both HR and the customer service team, ensuring smooth site operations and a positive workplace experience.

Key responsibilities

• Organise site events, engagement activities and maintain documentation.
• Process payroll, manage new starter administration, inductions and return‑to‑work paperwork.
• Assist with recruitment requests and take notes during HR meetings.
• Maintain system data, handle customer queries and support order entry.
• Help the customer service team manage workflow and priorities during busy periods.

Required profile

• Organised and proactive with the ability to juggle multiple priorities.
• Strong communicator comfortable interacting with all levels of staff.
• Detail‑oriented and accurate in all tasks.
• Flexible, adaptable and willing to support various areas of the site.

Required skills

• Basic proficiency with office systems, particularly Excel.

What we offer

• A supportive, collaborative team environment.
• Varied responsibilities and real impact on daily operations.
• Opportunities for skill development and career growth.
• Commitment to sustainability and people‑first values.