Human Resources Coordinator – Insurance Brokerage

About the role

The Insurance firm on Liverpool Street is seeking a motivated Human Resources Coordinator to join a fast‑paced, dynamic team. This position offers a great stepping‑stone for an HR Assistant or Advisor looking to broaden their experience across the full employee life‑cycle within a respected brokerage.

Key responsibilities

• Serve as the first point of contact for day‑to‑day HR queries, handling routine questions and escalating issues when needed.
• Monitor and maintain the HR inbox, trackers and shared records to ensure timely follow‑up and strong coordination.
• Prepare standard HR documentation such as employment letters, contract variations, references and leaver paperwork.
• Maintain accurate employee records, organisation charts and confidential HR files.
• Support the wider HR team with meeting preparation, note‑taking and general administration.
• Assist with recruitment, onboarding, payroll, benefits, performance management and employee relations.
• Contribute to HR systems, data reporting, compliance and international coordination activities.

Required profile

• 1–2 years of experience in HR, People Operations, recruitment or administration, preferably within an FCA‑regulated environment.
• Proven ability to handle confidential information and keep accurate employee records.
• Strong organisational, communication and problem‑solving skills with meticulous attention to detail.
• Comfortable managing multiple priorities and stakeholders in a fast‑moving setting.
• CIPD qualification or progress towards it is desirable but not essential.

Required skills

• Familiarity with HR systems and basic payroll or benefits administration.

What we offer

• Competitive market‑based salary with a discretionary annual performance bonus.
• Employer pension contribution and 25 days of annual leave.
• Medical and dental insurance, plus additional employee benefits.
• Hybrid working model – four days per week on‑site at the Liverpool Street office.