Human Resources Coordinator – Luxury Hotel

About the role

The Human Resources Coordinator will support the Jumeirah Carlton Tower team by handling employee queries, preparing documentation, and ensuring smooth HR operations within a world‑class luxury hotel environment.

Key responsibilities

• Assist colleagues with queries, requests and employment discussions to boost satisfaction and performance.
• Serve as the primary HR contact for department staff, ensuring coverage during business hours.
• Prepare employment letters, certificates and coordinate internal signature processes.
• Maintain audit‑ready employee files, manage supply stock levels and handle purchase orders.
• Drive colleague engagement events, recognition schemes and CSR initiatives such as the “Spirit of Jumeirah” awards.
• Update colleague information sites, coordinate monthly departmental meetings and communicate regularly with department heads.

Required profile

• Bachelor’s degree in Hospitality Management, Human Resources or a related field is advantageous.
• Minimum of 1 year administrative support experience, preferably within HR.
• Strong stakeholder management, communication and customer‑service skills.
• Experience working in diverse, multicultural environments.

What we offer

• Supportive and inclusive work environment.
• Access to learning & development programmes and clear career pathways.
• Opportunities for internal mobility across Jumeirah’s global network.
• Colleague discounts on food, beverage and hotel stays worldwide.
• Comprehensive health‑care and insurance benefits.
• Competitive salary plus service charge.
• Extra holiday for significant birthdays (21, 30, 40, etc.).
• Jumeirah perks website access – discounts, dry‑cleaning of uniform, meals on duty.