Implementation Manager – EMEA

About the role

Campfire is seeking an Implementation Manager to lead end‑to‑end customer implementations across EMEA. Based in London, the role requires full‑time onsite work and focuses on configuring the platform, migrating data, testing, and ensuring a smooth go‑live for finance teams.

Key responsibilities

• Own the entire implementation lifecycle from kickoff through go‑live.
• Configure the platform to match each customer’s chart of accounts, reporting structures, and operational requirements.
• Manage data migration from source ERP, GL, or spreadsheets and verify financial data accuracy.
• Lead testing and validation of financial workflows, reporting outputs, and system configuration.
• Identify risks early, coordinate with internal teams, and drive timely resolution.
• Serve as the primary customer contact, providing clear communication and guidance throughout the project.
• Partner with Product, Engineering, and Customer Experience to resolve technical or workflow challenges.
• Ensure a smooth transition to Customer Success and Support after go‑live.

Required profile

• Background in accounting or finance.
• Experience with accounting, finance, or financial workflow support within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle).
• Strong understanding of GL, reporting, close, and reconciliation processes.
• Proven track record leading software implementations or complex system rollouts.
• Ability to manage multiple implementations in a fast‑paced environment.

Required skills

• NetSuite
• SAP
• QuickBooks
• Sage
• Oracle