Implementation Manager - Supply Chain Risk

About the role

Exiger, an AI partner for supply chain and procurement automation, is looking for a strategic and collaborative Implementation Manager with deep expertise in risk management. The role leads complex enterprise deployments of Exiger's SaaS platforms, helping clients operationalize supply chain risk management at scale. It is based in the UK with a hybrid work environment.

Key responsibilities

• Lead strategic, client-facing implementations of Exiger's risk intelligence platforms for large enterprise clients across industries
• Guide clients through onboarding, configuration and go-live, ensuring a seamless rollout and rapid time to value
• Work with Sales, Product and Client Services to turn client objectives into implementation strategies
• Translate client needs into platform design decisions and risk mitigation strategies
• Develop and deliver supply chain risk frameworks aligned with client compliance, resilience and ESG goals
• Support team members, document and improve internal processes, and feed client feedback back to internal teams to shape platform improvements

Required profile

• 3-5 years of experience in supply chain operations, process optimization and enterprise technology implementation
• Proven experience applying data-driven approaches to risk management and mitigation
• Demonstrated success managing complex, cross-functional implementations with external stakeholders in high-stakes environments
• Bachelor's degree required; MBA, Supply Chain certification (e.g. APICS, CSCP) or engineering background a strong plus

Required skills

• Familiarity with SaaS platforms and tools such as Salesforce, SAP or other ERPs, plus project management systems
• Understanding of supplier onboarding, risk assessment and lifecycle management
• Ability to turn complex supply chain data into actionable client insights

What we offer

• Company-financed private medical insurance through a group plan operated by Vitality
• Discretionary time off and competitive compensation
• 16 weeks of fully paid parental leave
• Flexible hybrid working
• Wellness stipends and career development programmes with reimbursement for certifications