Import/Export Clerk – Freight Forwarding

About the role

Our client, a privately‑owned freight forwarder in Basildon, is expanding and needs an Import/Export Clerk with a keen interest in ocean container freight. The position offers a full‑time, Monday‑to‑Friday schedule and provides a clear pathway for progression to senior responsibilities.

Key responsibilities

• Add customer shipments and enter cargo details into the internal system.
• Verify file data for accuracy before handing over manifests to the warehouse.
• Assist the transport team with arranging domestic deliveries as required.
• Liaise with import operators to plan container movements and unloading.
• Coordinate with UK and overseas offices to arrange container unloading and final deliveries.
• Check customs entries and shipment data for accuracy prior to clearance.
• Send pre‑alerts to final destinations and handle job processing, costing, and invoicing.

Required profile

• Some experience with ocean container freight.
• Excellent computer literacy and strong Excel/MS Office skills.
• Good written and verbal communication.
• Enthusiastic, engaging personality with high attention to detail.

Required skills

• Microsoft Excel
• Microsoft Office (Word, Outlook, etc.)

What we offer

• Company pension scheme
• Cycle‑to‑work scheme
• On‑site parking
• Company events
• 20 days holiday plus bank holidays