Inbound Receptionist (Work From Home)

About the role

We are looking for a friendly, organised and professional Inbound Receptionist to be the first point of contact for our customers. This fully remote position involves handling a high volume of calls and enquiries while delivering a consistently high standard of service.

Key responsibilities

• Answer and manage a high volume of inbound telephone calls professionally.
• Greet customers courteously and identify the nature of their enquiries.
• Direct callers to the appropriate department or team member.
• Take accurate messages and ensure prompt follow‑up.
• Respond to general enquiries via phone and email.
• Maintain accurate records of customer interactions where required.
• Provide administrative support to various departments as needed.

Required profile

• Perfect spoken English with a clear, confident telephone manner.
• Friendly, approachable and professional demeanor.
• Organised with strong attention to detail.
• Calm and professional under pressure.
• Quick learner with the ability to multitask.
• Reliable, punctual and able to work as part of a team.

Required skills

• Experience using CRM systems (advantageous).

What we offer

• Salary of £600 per month.
• Fully remote work (UK‑based).
• Monday‑Friday schedule 9:30 am – 5:30 pm UK time.
• Weekends off, 21 days annual leave and full time off over Christmas & New Year.
• Opportunity to work with a growing international team.
• Supportive and collaborative working environment.