Insurance Administrator – Underwriting Support

About the role

We are seeking an Insurance Administrator to support the processing and analysis of London Market insurance underwriting data. You will ensure data accuracy, meet performance targets and collaborate with multiple teams to deliver high‑quality outcomes for our clients.

Key responsibilities

• Process London Market insurance underwriting data following established procedure guides.
• Analyse technical data and calculate transactions, including limits, premiums and deductions.
• Maintain accuracy and service excellence while meeting performance metrics.

Required profile

• Strong attention to detail with a focus on client experience.
• Effective verbal and written communication skills.
• Ability to work independently and contribute to teamwork.
• Basic understanding of the insurance market, practices and regulations (desirable).
• Capability to interpret insurance documentation and data (desirable).
• Alignment with PoloWorks PRIDE values: Pioneering, Responsible, Inclusive, Delivery‑Focused, Empowering.

Required skills

What we offer

• Competitive salary of £24,787 per year.
• Discretionary annual bonus and 23 days annual leave (flexible buy/sell option).
• Hybrid working, life assurance, income protection, enhanced pension contributions and parental pay.
• Company volunteering days, employee assistance programme, retail discounts, referral scheme, sports and social events, and free Cheltenham bus travel.