Insurance Coordinator – Multinational (Entry-Level Considered)

About the role

Marsh is looking for an Insurance Coordinator to join its Multinational team in the Risk Management department in Norwich. The role covers all areas of multinational servicing for a book of clients and suits someone from an insurer or broker background, or an entry-level candidate with transferable skills. It is a hybrid role with at least three days a week in the office.

Key responsibilities

• Renewal process: work with client teams and insurers to set up compliant global programmes, manage the international side of the own book of multinational clients (supported by Assistant Coordinators), issue policy instructions correctly and on time, and liaise with insurers so that global programmes are issued and paid.
• Annual review of network remuneration.
• Non-renewal process: act as the main point of contact for clients and Client Executives on daily queries about multinational risks, and be responsible for the relationship with a country or region, including escalations.
• Maintain good working relationships with the international Marsh network and insurers, support the Multinational Advisory Practice team, and give ad hoc support to client teams on multinational projects.

Required profile

• Proficiency in Microsoft Office (Excel, Word, Outlook) and willingness to learn Marsh systems.
• Client service mindset, excellent communication skills and attention to detail.
• Good standard of education, including Maths and English.
• Previous insurance experience, ideally supporting corporate multinational accounts, and experience working to FCA requirements.
• CII qualifications, or currently working towards them.

What we offer

• Professional development opportunities and supportive leadership.
• A vibrant, inclusive culture and a range of career opportunities.
• Benefits and rewards designed to enhance well-being.