Internal Account Manager – FMCG Manufacturing

About the role

We are seeking an Internal Account Manager to act as the primary liaison between our high‑value FMCG clients and internal production teams. You will help drive growth, support new product development and ensure seamless order fulfilment in a fast‑moving manufacturing environment.

Key responsibilities

• Own a portfolio of key client accounts, building long‑term partnerships.
• Understand customer goals, forecasts and product plans to inform internal planning.
• Collaborate daily with production, planning and technical teams to meet client requirements.
• Support new product development initiatives from concept through delivery.
• Develop and execute strategic account plans to increase revenue and profitability.
• Monitor forecasts, volumes, pricing and overall commercial performance.

Required profile

• Experience in internal account management, customer service or a similar client‑facing role.
• Background in manufacturing or FMCG is advantageous but not essential.
• Highly organised, detail‑oriented and able to juggle multiple priorities.
• Strong relationship‑building skills and a proactive problem‑solving attitude.

Required skills

What we offer

• Competitive salary up to £40,000 (DOE) plus bonus.
• 22 days holiday plus statutory leave.
• Opportunity to work in a high‑growth, innovative manufacturing business.
• Collaborative culture focused on quality and customer success.