Internal Account Manager

About the role

The Internal Account Manager joins the Large Customer Development (LCD) Sales team to protect and grow the company’s market position. Working closely with a field‑based Key Account Manager (KAM), you will manage a portfolio of around 250 accounts worth approximately £3 million.

Key responsibilities

• Maintain and defend market share by executing agreed call and visit cycles for assigned accounts.
• Identify linked or associated products through gap analysis to maximise customer spend.
• Support the KAM with order processing, quoting and arranging customer visits.
• Monitor regional invoiced sales, margin, account retention and call‑cycle compliance.
• Ensure all communications are honest, open and customer‑centred.

Required profile

• Customer‑focused with a strong commitment to building long‑term relationships.
• Accountable for meeting regional sales and margin targets.
• Ability to work collaboratively with a regional KAM to adjust call cycles as needed.
• Proactive attitude towards identifying growth opportunities within the portfolio.

Required skills

What we offer

• Competitive salary ranging from £28,000 to £30,000 per year.