Invoice to Cash Senior Associate – 12‑Month Fixed‑Term

About the role

As a member of Shared Services, you will join a team responsible for day‑to‑day tasks within the Invoice to Cash function, covering Accounts Receivable, month‑end closing and other accounting activities. You will also support the Team Lead and help train other staff.

Key responsibilities

• Collect customer payments through regular email and telephone contact.
• Post and allocate customer receipts.
• Maintain records of customer conversations and commitments.
• Escalate disputed debts for prompt resolution.
• Verify account discrepancies by investigating information from business units and customers.
• Resolve collections by reviewing payment plans, history and credit.
• Respond to internal and external enquiries.
• Lead regular statement and ledger reviews to ensure team efficiency.
• Assist with month‑end activities such as accrual preparation and KPI reporting.
• Support cash calls, payment forecasts and other reporting tasks.
• Assist the Team Lead and contribute to training and development of staff.
• Contribute to managing AR relationships with key stakeholders and recommend process improvements.

Required profile

• Experience in an accounts receivable environment.
• Good understanding of finance systems.
• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint).
• Fluency in English.
• Strong sense of integrity and ability to meet deadlines under pressure.

Required skills

• Accounts receivable expertise.
• Microsoft Excel, Word and PowerPoint proficiency.

What we offer

• Flexible benefits fund and emergency leave days.
• Adoption leave and 28 days of annual leave plus bank holidays.
• Pension scheme, life cover and private medical insurance.
• Parental leave and education assistance program.
• Hybrid working model with 50% on‑site presence.