IT & Automation Technician – E‑commerce Fulfilment Centre

About the role

The company is a fast‑growing e‑commerce brand opening a new headquarters in Aylesford. They need an IT & Automation Technician to keep the state‑of‑the‑art fulfilment centre running smoothly, combining equipment maintenance with first‑line IT support for over 200 users.

Key responsibilities

• Maintain, troubleshoot and repair all automation machinery, including conveyors, SLAM machines, pick‑to‑light and right‑size packaging equipment.
• Carry out proactive maintenance and regular cleaning to maximise uptime.
• Diagnose and resolve reactive breakdowns quickly to keep production lines operating.
• Provide first‑line IT support for hardware (PCs, laptops, tablets, mobile devices, printers) and software issues.
• Assist the IT Manager with infrastructure projects and system upgrades.

Required profile

• Available to work the core hours of 6:30 am‑3:30 pm (Tue‑Fri) and 9:00 am‑6:00 pm on Saturdays.
• Based within commuting distance of Aylesford or willing to relocate.
• Experience in maintaining automated warehouse equipment and delivering IT support in a fast‑paced environment.

Required skills

• Automation equipment maintenance (conveyors, SLAM, pick‑to‑light, packaging machines).
• IT support for PCs, laptops, tablets, mobile devices and printers.
• Basic understanding of IT infrastructure and ability to assist on projects.

What we offer

• Competitive salary of £30,000‑£35,000 per year.
• Full‑time, permanent role on‑site in a modern fulfilment centre.
• Opportunities for career progression as the business continues to expand.