IT Trainer – Legal Firm

About the role

We are seeking a Legal IT Trainer with experience in applications such as Big Hand, iManage and Intapp to join our growing Midlands team. The role is hybrid, with 2‑3 days in the office and the remainder working from home.

Key responsibilities

• Deliver IT training courses to staff using classroom, one‑to‑one, deskside coaching, webinars and e‑learning formats.
• Provide ‘how‑to’ support for Microsoft 365 and legal applications (e.g., Big Hand, iManage, Elite 3e).
• Create and maintain course materials, exercises and other training documentation.
• Consult on training aspects of internal projects to ensure successful software roll‑outs.

Required profile

• Good knowledge of Microsoft 365.
• Broad technical understanding of legal IT systems such as time‑recording and document‑management tools (Intapp, 3E, MatterSphere, iManage).
• Excellent communication and organisational skills for clear instruction and feedback.

Required skills

• Microsoft 365
• Big Hand
• iManage
• Intapp
• 3E
• MatterSphere
• Windows Applications
• Digital dictation (Big Hand)

What we offer

• Supportive and friendly work environment.
• Referral bonus for successful candidate recommendations.
• Potential iPad reward for client referrals.