Key Account Manager – Hospitality & Drinks

About the role

We are seeking an ambitious Key Account Manager to join a leading drinks distribution business in London. You will manage a portfolio of hospitality accounts, drive revenue growth and strengthen customer partnerships across the region.

Key responsibilities

• Manage and develop a portfolio of key hospitality accounts across London and surrounding areas.
• Build long‑term relationships and act as a trusted business partner.
• Create and execute strategic account plans to meet sales and margin targets.
• Identify opportunities to increase product penetration across beverage categories.
• Conduct regular business reviews and present performance data.
• Collaborate with operations, logistics, procurement and customer service teams.
• Negotiate commercial agreements, pricing and promotional activity.
• Monitor market trends, competitor activity and customer needs.
• Resolve customer issues to ensure high satisfaction and retention.
• Maintain accurate forecasts and pipeline reports.

Required profile

• Proven experience in Key Account Management, Business Development, Territory or Sales Management.
• Background in drinks, FMCG, foodservice, wholesale, hospitality or on‑trade sectors.
• Track record of delivering revenue growth and exceeding targets.
• Strong relationship‑building, communication and stakeholder management abilities.
• Commercially astute with excellent negotiation skills.
• Analytical mindset to interpret performance data.
• Highly organised, self‑motivated and able to manage multiple accounts.
• Full UK driving licence.

Required skills

What we offer

• Competitive salary with performance‑related bonus.
• Company car allowance or travel allowance.
• Pension scheme.
• Ongoing training and development.