Key Account Manager

About the role

Accomplish Today is seeking a proactive Key Account Manager to oversee an established portfolio of recruitment agency accounts. You will act as a trusted adviser, driving contractor volume growth and expanding service usage across your client base.

Key responsibilities

• Manage and develop a portfolio of recruitment agency accounts.
• Build relationships with key stakeholders and decision‑makers.
• Increase contractor numbers and overall account revenue.
• Identify commercial opportunities to expand service usage.
• Support client onboarding and contractor engagement.
• Serve as the primary contact for agency and contractor enquiries.
• Collaborate closely with payroll, compliance and operations teams.
• Deliver an exceptional client experience.

Required profile

• Experience in umbrella payroll, contractor payroll, recruitment account management or client relationship management.
• Commercially minded and relationship‑focused.
• Motivated by delivering excellent service and growing client accounts.

Required skills

What we offer

• £30,000 – £40,000 basic salary.
• Uncapped commission and earnings potential.
• Established account portfolio from day one.
• Career progression within an award‑winning business.
• Professional and supportive culture in the City of London.