Key Holder

About the role

The Key Holder works on site at a Guess store in Wirral and drives the team to meet or exceed profitability expectations. The role covers training and development of store staff, leading by example on the selling floor, and keeping store and stockroom standards high.

Key responsibilities

• Assist the management team in exceeding profitability and KPI targets in sales
• Prioritise customer experience through consistent, friendly service, including greeting customers on entry
• Maintain visual merchandising standards, directives, promotions and the cleanliness and organisation of the sales floor and stockroom
• Coach team members regularly and maintain strong communication across the team
• Maintain solid product knowledge and achieve individual sales targets
• Open and close the store when required
• Attend store meetings and other related functions, and carry out housekeeping and maintenance as needed
• Travel between locations and work extra hours when the job requires
• Complete other duties assigned by management and follow equipment care procedures

Required profile

• Punctuality and adherence to the designated work schedule
• Flexibility and effective collaboration with colleagues and management
• Clean, neat appearance and adherence to the Guess dress code
• Positive attitude toward the merchandise and the company, and compliance with the 6 Guess Rules and company handbook

What we offer

• Staff uniform
• Store discount
• Monthly target bonus