Key Holder – Part‑time Retail Role

About the role

As a Key Holder at Levi Strauss & Co., you will be the frontline ambassador of the Levi’s® brand, ensuring smooth store operations during key trading hours. This part‑time position involves opening and closing the store when managers are absent and supporting the team to deliver exceptional customer experiences.

Key responsibilities

• Deliver outstanding customer service while embodying brand values.
• Lead and motivate Stylists, helping them meet personal and store KPIs.
• Manage store operations during opening and closing, including cash handling and security.
• Support store management with daily tasks, floor leadership, and operational duties.
• Maintain high visual merchandising and brand presentation standards.
• Coach team members on product knowledge, styling, and customer experience.
• Assist with deliveries, stock organization, and stockroom upkeep.
• Foster a positive, inclusive, and high‑performing team environment.

Required profile

• Passion for the Levi’s® brand and alignment with company values.
• Previous retail experience with responsibility for sales targets and KPIs.
• Confidence leading a shop‑floor team.
• Strong, proactive customer‑service mindset.
• Ability to stay calm, make decisions, and take ownership in a fast‑paced environment.
• Willingness to work evenings, weekends, and bank holidays.

Required skills

What we offer

• Competitive pay with performance‑based incentives.
• Generous employee discount and uniform support.
• Paid time off and public holidays in line with local legislation.
• Wellbeing resources, including mental‑health support.
• Ongoing training, coaching, and career growth opportunities.
• Inclusive, purpose‑driven brand culture.