L1 Fraud Analyst (Banking) - Remote Night Shift, 2-Month Contract

About the role

Capitex, a financial crime compliance talent provider, is recruiting four L1 Fraud Analysts for a fixed 2-month, fully remote engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function. The role covers the night shift on Kuwait time (AST, GMT+3) and provides intensive, real fraud operations experience. The term is defined; extension is possible if the client's coverage model evolves but is not guaranteed.

Key responsibilities

• Monitor the real-time fraud alert queue across digital banking, cards and payments during night-shift hours.
• Triage alerts using defined playbooks: verify activity, take contact-strategy actions where applicable, and dispose as genuine, fraud or refer.
• Escalate complex, high-value or pattern-linked cases to L2 with a clear handover narrative.
• Meet alert-handling SLAs and quality standards, and keep case records accurate and complete.
• Flag recurring false positives and emerging patterns to the team's data analyst.
• Hand over cleanly at shift end to ensure 24/7 continuity.

Required profile

• 1-3 years in fraud operations, transaction monitoring, disputes/chargebacks or a similar alert-driven banking environment.
• Experience working an alert queue on a fraud or transaction monitoring system (any major platform).
• Genuine availability and suitability for sustained night-shift work aligned to Kuwait hours; check your time zone overlap before applying.
• Reliable home working setup: quiet environment and stable high-speed internet.
• Clear written English for case notes and escalation handovers.
• Available to commence in August 2026; immediate or short-notice availability strongly preferred.

What we offer

• Fully remote for the entire term, with no travel or relocation required.
• Fixed 2-month consultancy agreement with a competitive monthly fee inclusive of shift premium; possible extension, not guaranteed.
• Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.
• Four positions on a rotating night-shift pattern; schedule confirmed at offer stage.