Lead Trading Support Analyst – L2 FIX & Trading

About the role

Join a leading execution services team that supports global Cash Equities trading across EMEA. We are seeking an experienced Trading Support professional with deep FIX Protocol knowledge to handle client onboarding, connectivity testing and day‑to‑day production support in a fast‑paced broker‑dealer environment.

Key responsibilities

• Provide trading support for Cash Equities, DMA/DSA and electronic trading platforms.
• Manage FIX client onboarding, certification and connectivity testing with clients, brokers, vendors and exchanges.
• Support OMS/EMS and trade‑flow systems to ensure seamless trading operations.
• Troubleshoot FIX connectivity, order flow and trading‑related issues.
• Collaborate with traders, clients, infrastructure teams, vendors and global support teams.
• Maintain relationships with exchanges, brokers and market connectivity providers.

Required profile

• 7+ years of experience in FIX Protocol support, client onboarding and electronic trading environments.
• Strong Cash Equities trading support background within a broker/dealer or execution services firm.
• Experience with OMS/EMS platforms such as Fidessa or FlexTrade.
• Proficient SQL skills for troubleshooting and analysis.
• Good Unix/Linux command‑line knowledge and basic scripting ability.
• Solid understanding of trading workflows, order lifecycle and market connectivity.
• Excellent communication skills for direct interaction with traders and external clients.
• FIX certification and exchange connectivity experience are advantageous.

Required skills

• FIX Protocol
• SQL
• Unix/Linux command line
• Bash scripting
• Fidessa (or similar OMS/EMS)
• FlexTrade (or similar OMS/EMS)

What we offer

• Competitive salary range
• Opportunity to work with a leading execution services team
• Exposure to global cash equities markets