Learner Enrolment & Admissions Coordinator

About the role

We are seeking an enthusiastic Learner Enrolment and Admissions Coordinator to be the first point of contact for new learners joining our training organisation. You will welcome candidates, guide them through the enrolment process and ensure a smooth, professional experience from the first interaction to the start of their course.

Key responsibilities

• Welcome and induct new learners during enrolment sessions.
• Deliver engaging presentations to groups of prospective students.
• Verify eligibility documentation and confirm learner information.
• Conduct initial assessments and review learner records.
• Provide information, advice and guidance to prospective learners both face‑to‑face and over the phone.
• Liaise with internal recruitment teams to coordinate enrolment schedules.
• Maintain accurate learner records in internal systems.
• Ensure compliance and funding evidence is complete and audit‑ready.
• Support external audits and quality‑assurance processes.

Required profile

• Positive, approachable personality with a passion for building relationships.
• Previous experience in a customer‑facing, learner‑facing or admissions role.
• Strong administrative and organisational abilities with excellent attention to detail.
• Confident communicator, comfortable speaking to individuals and groups.
• Ability to work independently while managing multiple priorities.
• Full UK driving licence and own vehicle for regular travel across Leeds, Bradford, Huddersfield and occasional visits to Sunderland and Newcastle.

Required skills

• Proficiency with Microsoft Office.
• Experience using Office 365.

What we offer

• Full‑time, Monday‑Friday office‑based role with regular travel.
• Opportunity to develop a career in the education and training sector.
• Supportive team environment focused on delivering exceptional learner experiences.