Leasing Associate - Part Time

About the role

The Leasing Associate is responsible for daily operational duties that ensure a seamless 24/7 resident experience. You will handle marketing, building maintenance coordination, tenancy administration and deliver exceptional customer service to residents and prospects.

Key responsibilities

• Conduct sales and leasing activities including property viewings, follow‑up on enquiries and converting leads into signed leases.
• Plan and organise daily tasks to meet targeted leasing numbers and manage appointment bookings.
• Maintain accurate data in leasing systems, update contact details and process contract returns and payments.
• Welcome on‑site enquiries, conduct resident apartment tours and manage cancellations.
• Respond to online chat, email enquiries and support cross‑selling initiatives across communities.
• Inspect community areas, ensure leasing materials meet standards and support resident events and move‑in/move‑out processes.

Required profile

• Good general education with proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in a customer‑facing sales role within accommodation, hospitality or membership environments.
• Strong organisational skills, ability to multitask, high attention to detail and a proactive, autonomous attitude.
• Fluent verbal and written English and culturally aware communication style.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Property operations software (training provided)