Legal Administrator - Wills and Probate

About the role

We are seeking an experienced Legal Administrator to provide administrative support to a busy Private Client, Wills and Probate team at a well‑established law firm in Nuneaton. The position is permanent, on‑site and offers a friendly, family‑like environment combined with the security of a larger group.

Key responsibilities

• Provide day‑to‑day administrative support to the Private Client/Wills and Probate team.
• Type correspondence and legal documents accurately.
• Liaise with clients by telephone, email and face‑to‑face, delivering excellent client care.
• Assist in the preparation of straightforward Wills and Lasting Powers of Attorney.
• Coordinate with solicitors and other third‑party professionals.
• Open and set up new cases in the legal case management system.
• Process urgent post, file non‑urgent post and log all correspondence.
• Prepare invoices and maintain accurate billing records.
• Maintain strong, professional relationships with clients.

Required profile

• Minimum 12 months experience supporting a Private Client department.
• Excellent communication and client‑care skills.
• Proficient with Microsoft Word, Excel and Outlook.
• Experience using a legal case management system.
• Team‑oriented with the ability to work collaboratively.
• Demonstrates empathy and professionalism when dealing with clients.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Legal case management system

What we offer

• Free on‑site parking.
• Annual leave plus UK bank holidays, birthday off and extra Christmas leave.
• Friendly, supportive working environment with experienced colleagues.
• Company pension scheme.
• Employee assistance programme with 24/7 helpline and counselling.