Legal Systems Analyst

About the role

We are looking for a Legal Systems Analyst to join a leading global law firm in London. This permanent position offers a hybrid working model with two days in the office and three days remote each week. You will provide 3rd‑line support for a portfolio of critical legal and enterprise applications.

Key responsibilities

• Deliver 3rd‑line support across a diverse application estate used by legal professionals.
• Assist with application upgrades, new implementations and system integrations.
• Collaborate closely with Infrastructure, Security, Data and Project teams.
• Drive continuous service improvements and enhance system reliability.

Required profile

• Proven experience supporting multiple business or legal applications in a professional services environment.
• Familiarity with platforms such as iManage Cloud, Elite 3E, Intapp, BigHand, InterAction or similar.
• Experience administering SaaS/cloud applications and understanding APIs, integrations and data flows.
• Strong troubleshooting abilities and 3rd‑line support experience.
• Security awareness or application security experience is advantageous.

Required skills

• iManage Cloud
• Elite 3E
• Intapp
• BigHand
• InterAction
• SaaS/cloud application administration
• APIs and data integration
• Application security awareness

What we offer

• Competitive salary range £68,000 – £78,000 per year.
• Hybrid working model (2 days office, 3 days remote).
• Permanent contract within a prestigious global law firm.
• Opportunities to work on varied technologies and continuous improvement projects.