Lettings Administrator – Full‑time (North London)

About the role

We are seeking a highly organised and detail‑oriented Lettings Administrator to join our busy, expanding lettings team in North London. The role supports the full lettings cycle – from tenancy progression and renewals to end‑of‑tenancy administration – ensuring compliance and delivering a high standard of service to landlords and tenants.

Key responsibilities

• Handle lettings enquiries via telephone and email.
• Maintain accurate records for clients, properties, landlords and tenants.
• Prepare tenancy agreements and related documentation.
• Arrange tenancy renewals, extensions and coordinate tenant referencing and Right‑to‑Rent checks.
• Book and monitor EPCs, Gas Safety and Electrical Safety inspections.
• Liaise with landlords, tenants, contractors and third‑party providers.
• Manage key sign‑in/sign‑out procedures and maintain key registers.
• Assist with tenancy deposit registration and end‑of‑tenancy deposit releases.
• Respond to and resolve landlord and tenant queries efficiently.
• Perform general administrative and data‑entry duties to support the wider lettings team.

Required profile

• Minimum 2 years’ experience in a Property or Lettings Administrator role.
• Excellent attention to detail and accuracy.
• Strong organisational and time‑management abilities.
• Professional telephone manner and strong written and verbal communication.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Ability to work independently and as part of a team.
• Methodical, reliable and proactive approach.

Required skills

• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Alto property management software (desirable)
• Goodlord tenancy progression software (desirable)

What we offer

• Private Medical Insurance
• Supportive and friendly working environment