Lettings Administrator

About the role

An opportunity has arisen for a Lettings Administrator to join a well‑established company offering estate agency, letting, legal and mortgage services, alongside regulated support for buying, selling and property management. In this full‑time position you will support the lettings team with property administration, viewings, maintenance enquiries and day‑to‑day customer communication.

Key responsibilities

• Managing day‑to‑day maintenance enquiries from tenants and landlords
• Handling enquiries from prospective tenants about property viewings
• Recording maintenance issues and arranging repairs with relevant contractors
• Liaising with tenants, landlords and contractors to progress maintenance matters
• Keeping property, tenancy and maintenance records accurate and up to date
• Processing property‑related invoices accurately and efficiently
• Organising viewings with applicants and landlords
• Coordinating routine property inspections
• Providing general administrative support to the lettings team

Required profile

• Prior experience in property, lettings, maintenance or administration (ideal)
• Confident communicating with customers by telephone, email and face‑to‑face
• Comfortable handling maintenance matters and coordinating contractors
• Strong organisational skills and good attention to detail
• Professional and approachable manner
• Good IT and administrative skills
• A valid driving licence

What we offer

• Competitive salary
• Company pension
• Company events